AI visibility report

Tidio

tidio.com

66/100

Rating: Moderate visibility
Scanned: Oct 18, 2026
Engines: Perplexity and Claude
Buyer questions: 10

Tidio was mentioned in 10 of 10 AI answers and never cited.

Score by engine

Every engine is scored with the same formula: mentions, citations and position.

Perplexity
This engine returned no answers for the scan.
Claude
66
Mentioned
100%
Cited
0%
10 answers

This scan used Perplexity and Claude. Paid plans also check ChatGPT, Gemini and Google AI Overviews. See plans

Questions we asked

Buyer-style questions for this brand. Each chip shows how an engine answered; open a row to read the answers.

Category
What is the best customer service platform for a growing online store that includes AI automation
Show answersHide answers
PerplexityNo answerClaudeMentioned #5
Perplexity
This engine returned no answer.
Claude
Tidio (best for small budgets): Its Lyro AI agent handles common customer questions, recommends products, provides order updates, and qualifies leads.
Also named: Gorgias, eDesk, Zendesk, Gladly, Fini, Intercom, Ada
Alternative
What are the best alternatives to Intercom for small businesses wanting affordable AI chat
Show answersHide answers
PerplexityNo answerClaudeMentioned #4
Perplexity
This engine returned no answer.
Claude
Tidio: Frequently recommended for small shops.
Also named: Askfront, Chatbase, Wonderchat, Crisp, HelpCrunch, Tawk.to, Chatwoot, Gorgias, Intercom
How-to
How do I add an AI chatbot to my website that can answer customer questions automatically
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PerplexityNo answerClaudeMentioned #1
Perplexity
This engine returned no answer.
Claude
Options include Chatbase, SiteGPT, Tidio's Lyro, and Denser AI.
Also named: Shopify Inbox, Chatbase, SiteGPT, Denser AI, Zendesk, Intercom, Freshdesk, Botpress, Fin
Brand
Is Tidio good for ecommerce stores looking to automate customer service with AI
Show answersHide answers
PerplexityNo answerClaudeMentioned #1
Perplexity
This engine returned no answer.
Claude
Tidio is a reasonable fit for small and mid-sized ecommerce stores that want a fast, low-cost AI chat setup.
Category
How can I find a help desk software that actually turns customer chats into sales and leads
Show answersHide answers
PerplexityNo answerClaudeMentioned #2
Perplexity
This engine returned no answer.
Claude
Small business or e-commerce: LiveChat, Tidio, and Dashly are common picks.
Also named: HubSpot, Dashly, Drift, Salesloft, Zendesk, Intercom, LiveChat, Tawk.to, Freshchat

Alternative
Can you recommend some good Zendesk competitors that are easier to set up for ecommerce
How-to
How can I track sales and revenue generated directly from customer support live chat
Brand
How much does Tidio cost and what is included in their pricing plans
Category
What are the top AI chatbot tools for customer support that require very little setup and maintenance
Category
Looking for the best live chat software for small business websites with built-in artificial intelligence

5 more questions are locked

Who gets named instead

Share of voice across every answer in this scan.

1
Tidio
13%10
2
Intercom
9%7
3
Gorgias
6%5
4
Zendesk
6%5
5
Chatbase
5%4
6
Freshchat
4%3
7
Freshdesk
4%3
8
Tawk.to
4%3

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