AI visibility report

Crisp

crisp.chat

35/100

Rating: Low visibility
Scanned: Oct 18, 2026
Engines: Perplexity and Claude
Buyer questions: 10

Crisp was mentioned in 4 of 10 AI answers and never cited.

Score by engine

Every engine is scored with the same formula: mentions, citations and position.

Perplexity
This engine returned no answers for the scan.
Claude
35
Mentioned
40%
Cited
0%
10 answers

This scan used Perplexity and Claude. Paid plans also check ChatGPT, Gemini and Google AI Overviews. See plans

Questions we asked

Buyer-style questions for this brand. Each chip shows how an engine answered; open a row to read the answers.

Category
What is the best customer support platform for startups that includes multichannel messaging?
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PerplexityNo answerClaudeNot mentioned
Perplexity
This engine returned no answer.
Claude
Crisp was not named in this answer.
Also named: Freshdesk, Intercom, Zendesk, Help Scout, Gladly, LiveAgent, HubSpot
Alternative
What are the best alternatives to Intercom for live chat and customer support?
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PerplexityNo answerClaudeMentioned #2
Perplexity
This engine returned no answer.
Claude
Crisp: Aimed at startups that want affordable chat.
Also named: Intercom, Tidio, Tawk.to, Olark, Help Scout, Zendesk, Freshdesk, Freshchat, HelpCrunch, LiveAgent, Gorgias, Featurebase, Drift, Deskpro, Chatwoot
How-to
How do I set up an AI support agent to answer customer questions automatically?
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PerplexityNo answerClaudeNot mentioned
Perplexity
This engine returned no answer.
Claude
Crisp was not named in this answer.
Also named: Tidio, Intercom, Zendesk, Ada, Freshworks Freddy, Make, n8n
Brand
Is Crisp good for small business customer support and live chat?
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PerplexityNo answerClaudeMentioned #1
Perplexity
This engine returned no answer.
Claude
Pricing model: Crisp charges per workspace rather than per agent.
Also named: Intercom, Freshdesk, Zendesk
Category
Can you recommend a good AI-powered messaging platform to handle inbound customer leads?
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PerplexityNo answerClaudeNot mentioned
Perplexity
This engine returned no answer.
Claude
Crisp was not named in this answer.
Also named: Qualified, Knock AI, respond.io, Intercom, HubSpot, Thoughtly, Meera, Conversica, Tidio

Alternative
Can you suggest some cheaper alternatives to Zendesk for growing support teams?
How-to
How can I centralize all my customer messages from email, chat, and social media?
Brand
What is the pricing structure for Crisp chat and does it have a free trial?
Category
What are the top help desk software options for unifying live chat and support tickets?
Category
Looking for the best customer service software with built-in AI agents for small businesses.

5 more questions are locked

Who gets named instead

Share of voice across every answer in this scan.

1
Intercom
10%8
2
Freshdesk
8%7
3
Zendesk
8%7
4
Help Scout
6%5
5
Crisp
5%4
6
Gorgias
5%4
7
HubSpot
5%4
8
LiveAgent
5%4

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